At Flower Delivery Tottenham, we are dedicated to delighting our customers across Tottenham and nearby areas with exceptional, long-lasting bouquets. As your trusted local florist serving both households and businesses, our commitment is rooted in delivering only the freshest, most beautiful flowers every time you order. Our Fresh Flowers Guarantee ensures that you can shop with complete confidence, knowing quality and satisfaction are at the heart of our service.
Your joy matters to us. However, despite our best efforts, rare mishaps during transit can occasionally occur. If your bouquet arrives damaged or not in the condition you expect, please notify us within 24 hours of delivery. Keep the item and its original packaging while we review your concern. Our team will arrange a prompt replacement for damaged or unsatisfactory flowers at no extra cost, making sure you receive the gift as intended.
We guarantee that your flowers will stay fresh and vibrant for a minimum of five days from the time of delivery, provided they are cared for as directed. All arrangements are handcrafted using premium, locally-sourced flowers wherever possible. Should you feel your flowers have not met this freshness window, please contact us promptly. Our team will review your case, and if confirmed, offer you a suitable remedy in line with our quality promise.
Your satisfaction is our priority. If your order arrives damaged, not as described, or lacking in freshness, we provide several options for resolution:
Please provide a photo of the flowers and relevant details when contacting us to help speed up the process. Refunds are processed to your original payment method as soon as your case is approved.
If for any reason you are unhappy with our products or service, we encourage you to submit a complaint so we can resolve the issue quickly and to your satisfaction. To lodge a complaint, contact us within 48 hours of delivery, providing your order details and a clear description of the problem. Our helpful customer care team will review your case, respond promptly, and keep you informed throughout the resolution process. We genuinely value your feedback as it helps us to continually improve our service for the Tottenham community.
Flower Delivery Tottenham takes pride in serving local families and businesses with dedication and care. As your trusted local florist, our priority is ensuring your experience is smooth, enjoyable, and fully meets your expectations. Thank you for choosing us for your special moments. We look forward to helping you celebrate every occasion with confidence in the quality, freshness, and service you deserve.
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